1. What cookies are
Cookies are small text files stored by your browser. We also use related technologies like local storage and pixels. "Cookies" below refers to all of them.
2. Categories we use
- Strictly necessary: session, language preference (EN/ES), CSRF protection. Cannot be disabled without breaking the site.
- Analytics: Google Analytics 4 (anonymized), helping us understand aggregate traffic and improve the site.
- Marketing: Meta Pixel (Facebook/Instagram). Only loaded for visitors arriving via paid ads, used for ad attribution and retargeting.
- Tag management: Google Tag Manager. Orchestrates the loading of analytics and marketing tags.
3. Third-party cookies
These vendors may set their own cookies governed by their privacy policies:
- Google (analytics.google.com, googletagmanager.com)
- Meta (facebook.com, connect.facebook.net)
- YouTube (only if a video is embedded)
- WhatsApp (only when you click the WhatsApp button)
4. How to control cookies
- Browser settings: all major browsers let you block or delete cookies (Chrome, Firefox, Safari, Edge). Blocking essential cookies may break parts of the site.
- Google opt-out: use the Google Analytics Opt-out Browser Add-on.
- Meta opt-out: manage ad preferences in your Facebook/Instagram account settings.
- Do Not Track: we honor browser DNT signals where technically feasible.
5. Changes
We update this page when our cookie usage changes. The "last updated" date reflects the latest revision.
Questions or requests
If you have questions about this document or want to exercise any of your rights, contact us using the channels below. We respond within 5 business days.
- Email: [email protected]
- Address: Medellín, Colombia · Serving LATAM and the United States